The everything guide to the US Passport application process

Hanes Mall Post Office: Passport Office in Winston-Salem NC


Location:
Hanes Mall Post Office
Address:
3320 Silas Creek Pky, #500
 
Winston-Salem, NC 27103
 
Hours of Operation Shown in (EST)
Monday
10:00AM - 3:00PM
Tuesday
10:00AM - 3:00PM
Wednesday
10:00AM - 3:00PM
Thursday
10:00AM - 3:00PM
Friday
10:00AM - 3:00PM


Handicap Accessible (ADA): No
Passport Photos: Yes, the Hanes Mall Post Office takes passport photographs onsite - Please review our guide to Passport Photos. If you want your passport photos taken before you go to the acceptance agent, here is a list of places to get passport photos in Winston-Salem.


Winston-Salem Passport Office: Hanes Mall Post Office Location Overview

Hanes Mall Post Office is an acceptance agent/passport office. For passport service in Winston-Salem, NC you can go here for passport help. Hanes Mall Post Office is a Postal facility that is able to witness your signature and seal your passport documents - standard processing is 4-8 weeks. This office DOES NOT issue passports, they will send your passport forms directly to a regional passport facility. There are 2 other passport acceptance agent offices located in Winston-Salem. Hanes Mall Post Office is located in County, North Carolina.

About Hanes Mall Post Office

Hanes Mall Post Office is not a passport issuance facility and you will NOT receive a passport on-site there. This facility is an acceptance agent, the Hanes Mall Post Office is sort of like a special notary for the Department of State / Passport Agency in which they can "Witness" your signature and officially "Seal" your application and documents. There is a separate $35 fee for this that is paid at the time of sealing.

Needs to visit an acceptance agent
New Passports Application (Child or Adult)
Lost / Damaged Passport Replacement

Doesn't need to visit an acceptance agent
Passport Renewal
Passport Name Change Application

Passport Processing Times at Hanes Mall Post Office

Standard Processing - Because of Covid-19, the current processing times are 10-12 weeks after submitting an application.

Expedited Processing - You can pay an extra $60 when sealing your documents at Hanes Mall Post Office to get your passport quicker, typically in 4-6 weeks.

Emergency Processing - (NOT AVAILABLE at Hanes Mall Post Office): If you have proof of travel within 3 days you can request an emergency appointment at one of the regional passport offices close to Winston-Salem. Also see our info about 3rd-party passport expediters.

Nearest Regional Passport Offices to Winston-Salem, NC

Washington Passport Agency - 230.9 Miles
Atlanta Passport Agency - 243.1 Miles
Philadelphia Passport Agency - 338 Miles

Passport Services Offered at Hanes Mall Post Office

Passport Forms - If you need to pick up a physical pre-printed application that you can fill out by hand, the Hanes Mall Post Office will have pre-printed passport forms. You may also get passport forms from our website and print them on your own printer.

Passport Document Sealing / Passport Application Signature Witness - Hanes Mall Post Office is an official Acceptance Agent as appointed by the Department of State. Certain municipal and postal employees at this location are authorized to "Witness" your signature (kind of like a notary).
NOTE: not required for passport renewals
Acceptance Agent fee is $35 (see more about Acceptance Agent Fees)

4-6 week passport expediting / 10-12-week standard passport service - These are the standard processing times for passports at any acceptance agent.

Passport Photos - They can take and print your passport photos on site, typically $10-15.

Hanes Mall Post Office Service Area Radius

This passport office is located in - Forsyth County and serves the passport needs for residents of other nearby zipcodes including: 27103, 27127, 27104, 27157, 27108, 27152, 27155, 27199, 27150, 27012, 27120, 27110, 27102, 27106, 27010, 27198, 27023, 27101, 27113

Frequently asked questions

How fast can I get a passport at Hanes Mall Post Office?

Hanes Mall Post Office does not issue passports, they are sent to a central processing facility, it will take at a minimum of 4 weeks if using expedited service and up to 12 weeks for standard processing.

I need a passport sooner than that, what are my options?

It's about 470 miles roundtrip, so it is pretty far from Winston-Salem to Washington Passport Agency, the closest passport issuing agency. You might want to consider using a passport expediting service to save you the time of going there yourself.

Does Hanes Mall Post Office charge for passports?

Hanes Mall Post Office is an acceptance agent, Hanes Mall Post Office does not issue passports – they do however charge the standard $35 acceptance agent fee to seal your documents, this is only required for new or replacement passport applications; renewals do not need to be sealed and thus no acceptance agent fee is required. Please see our detailed information on passport fees.

Can I get walk-in passport service at Hanes Mall Post Office?

If by walk-in service you mean get your passport there at Hanes Mall Post Office? Then no. They do not issue passports, you can get walk-in passport issuance at a regional passport facility only, not local acceptance agent facilities; passport are sent to a central processing location.

Does Hanes Mall Post Office do passport renewals?

If you have your expired or soon-to-be expired passport, it is in good condition and the validity period on your expired passport was for 10-years, then you do not even need to visit an acceptance agent. You can do your application online, print-it and send it in with new passport photos, the old passport, and the required passport fees. See our guide about passport renewals to renew your passport yourself.

Can Hanes Mall Post Office tell me about the status of my application?

No, they are acceptance agents and have nothing to do with the application once they witness your signature and seal your application. Once an application is in-process, Hanes Mall Post Office will not be able to assist any further.

Does Hanes Mall Post Office take passport photos?

Yes, you can get your passport photos taken there. Please see: List of locations in Winston-Salem to get passport photos.

What forms of payment does Hanes Mall Post Office accept?

You can pay for the acceptance agent fees and passport photos (if you have them taken at Hanes Mall Post Office) with cash, check, debit card, or money order. Your passport application fees will be paid separately by check or money order only.

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